Answering your requests concerning the performance and management of the Discord-SubscribeStar integration, we added a set of dedicated tools to our platform. You can find them under the "Communication" section of the Profile Page Settings.
This toolset will handle the most common issues with Discord integration, such as when subscribers didn't receive proper roles (e.g., after restructuring), etc. To handle these issues, click to the corresponding button.
We would like to advise you of a funding delay due to Columbus Day on October 10, 2022. The banks in the US will be closed on Monday, and you should expect a one-day delay of any payments/payouts made on or around this date.
This is a reminder that Federal Bank Holiday is on Monday, June 20th, and is observed as a US federal bank holiday. This means that all payments and payouts made through the Federal Reserve will not be processed until June 21st.
Hurray! The long-awaited update to our Messenger is live now!
Placed on its own page now, our updated Messenger has the following features added:
Filters. After a while, the messages feed could become somewhat convoluted and quite overwhelming to handle. Now you can set filters to see the only information you actually want to see: unread messages, muted/unmuted messages, or messages clusterized by the subscription tiers.
Search. Before this update, it was a challenging task to communicate with your Subscribers when there are more than a dozen of them. Now you can find the Subscriber you want to chat with by using this search option.
Bulk messaging. Whenever you want to deliver your message to a group of Subscribers (e.g., who belong to the same tier), you don't need to do it one by one anymore. Just click the "Send bulk messages" button, then mark the audience you want to deliver this message to, and hit "Send message" - this message will be instantly delivered to the feed of selected Subscribers. In the bulk message, you can use all the familiar formatting tools you got for Posts.
Furthermore, unlike some messengers out there, our Stars can instantly communicate with followers as well as with subscribers. Also, you can delete your own messages from the chat if you wish.
With these updates, our Messenger now has everything needed to clear the gap in communications between Stars and their Subscribers, with more features to come.